Support

Help & FAQ

Answers to the questions we hear most. Still stuck? Email support@acquirescout.com. A real person reads every message.

What does Acquire Scout do?

Acquire Scout is a diligence engine for people buying a small business. You upload a live deal's documents: the P&L, the tax return, the offering memo. We recompute the seller's earnings (SDE) straight from them, flag inflated numbers and risks, and cite every figure to its source. It tells you whether the numbers are real before you sign.

How does the document analysis work?

Upload a P&L and a tax return (PDF, image, or spreadsheet). The engine extracts the figures, recomputes SDE, and reconciles the documents against each other. You get the stated-versus-verified earnings gap, add-back scrutiny, risk flags, and what's missing from the deal. Every number links back to the document it came from. Nothing is made up to fill a gap.

Is my data private? What happens to my documents?

They're private to you. Only you, and anyone you choose to share a deal with, can see them. They're encrypted in transit and at rest, used only to produce your analysis, and never used to train AI models. You can delete them at any time. Full detail is in our Privacy Policy and Security pages.

Do I need a deal already?

No. Search and score listings first. Verification is there when you have a deal's documents in hand, and a free account can run one complete verification whenever you get there. See Deal Sourcing for how the search works.

Which marketplaces do you cover?

Brick-and-mortar: BizBuySell, BusinessesForSale, BusinessBroker.net. Digital: Flippa, Empire Flippers, Quiet Light. They're searched together against your buyer profile. You don't keep a saved search on each one.

Can I bring a deal you didn't find?

Yes. Paste the listing URL from any marketplace we support and we'll pull it in. Or add a private off-market deal by hand. Either way it gets the same scoring and the same verification. A site we don't support is refused with a clear message rather than parsed badly, because a wrong number is worse than no number.

What if the engine can't read my documents?

It tells you. A figure the documents don't support is reported as missing, not estimated. The report says what it still needs. Nothing is invented to fill a gap.

Is this financial advice?

Acquire Scout analyses documents you provide. It isn't financial, legal or tax advice, and it doesn't replace your own professionals.

What's the difference between the plans?

Free lets you search and score deals, and includes one complete verification. Standard verifies deals as you find them: recompute the SDE and catch inflated earnings. Premium adds the full forensic breakdown: add-back scrutiny, cross-document reconciliation, and priority support. See Pricing for current prices and what each plan includes.

How do I cancel my subscription?

Go to Plan & Billing and click Manage subscription. You can cancel there, switch plans, or update your card. If you cancel, you keep full access until the end of your current billing period. You're never charged again after that.

How do I upgrade or change my plan?

Open Plan & Billing, pick the plan you want, and check out. If you're already on a paid plan, use Manage subscription to switch. Changes are prorated automatically.

I hit a bug or need help with my account.

Email support@acquirescout.com with what happened (a screenshot helps) and we'll get you sorted.

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